Household Goods Mobilizations
Kinetix International Logistics’ Household Goods Management Division specializes in the design and delivery of innovative transportation programs for Fortune 500 and emerging growth corporations, NGO’s, multinational organizations, governmental agencies and third party relocation management companies worldwide.
Kinetix is recognized as a leader in household goods moving in developing countries. Our institutional knowledge of the Federal Acquisition Regulations (FAR), global transportation infrastructure and country specific customs procedures define our unique position in this growing market.
Kinetix is committed to building a custom moving & storage program to meet our clients’ business and financial strategies. We understand that a successful household goods move is more than just delivering an employee’s possessions to their final destination. It includes earning the trust of our valued clients, creating a comfort level for the transferee during the move process and understanding the importance of being accountable in every facet of the service delivery process.
Consultation & Financial Services
Move Policy Review, Design & Construction
Kinetix International understands that they key foundation for both a service and cost effective household goods move program is a clear and precise corporate policy. In order that Kinetix can deliver Best in Class service, it is imperative that we understand a corporation’s culture, their goals and objectives from both an employee and strategic business perspective, and their requirements for complete accountability. By operating within this formula for execution, Kinetix is prepared to adhere to the guidelines of a finely tuned policy, or assist our valued clients in the design and development of a unique and custom built management tool. Our account management team has vast knowledge of moving & storage practices both domestically and international, and is prepared to support our valued clients in creating a sound and competitive policy.
Custom Management Reporting
Kinetix International understands that information sharing is a vital tool that corporations utilize to track their employees move activity, view cost control data, and measure the key performance indicators against end service results. Through Odyssey, our proprietary information management system, our clients not only received periodic custom reporting, but can view live information on line through a password protected web portal.
Domestic Services Portfolio
Independent Agent/Van Line Selection
Kinetix International utilizes an independent network of pre-qualified agents regardless of van line affiliation. The agents we employ to perform pack, load and delivery services are measured through a series of key performance indicators which are reviewed quarterly in order to maintain successful service consistency. Traditional domestic van lines contracts limit the selection of agents without complete objectivity, while Kinetix is able to focus solely on the performance strengths of our service partners when assigning business.
Every Kinetix International household goods moves requires that we perform a pre-move survey in order to ensure that policy, move requirements and cost accuracy are defined at the onset of the process. The survey results are inspected to further ensure that the proper labor team is provided, all necessary packing materials are available, enough van space is reserved, and realistic service dates for pack, load and delivery are committed. Proper tariff application and post-move invoice auditing begin with the pre-move survey.
Small Shipment Program
New hires and single corporate transferees often have fewer possessions than families with full size homes, etc. Kinetix has designed a “small shipment program” which reduces the range of service delivery dates, while further reducing the cost of the move and extended temporary living requirements often caused by smaller shipments.
Kinetix International understands there is occasionally a the need for storage of personal effects when service requirements mandate, so Kinetix has negotiated favorable storage rates in state of art facilities in every state. Kinetix ensures that the assigned warehousing and labor at pre-qualified facilities meet defined standards in order to maintain the safety and integrity of the transferee’s possessions.
Risk Management & Claims Resolution
Protecting the personal possessions of the transferees we move is paramount to Kinetix. We maintain a finely tuned risk management program to ensure the maximum full replacement coverage is in place prior to any servicing. In the rare occurrence that a Kinetix placed move results in loss or damage, we provide a transferee friendly and rapid claims process in order to ensure that employee productivity is not hindered due a lengthy settlement process. Claims occurrence ratios and settlement times are key performance indicators in awarding business to our service partners.
Internal Pre-Invoice Auditing
Cost accuracy is vital to the proper planning and management of all successful relocation programs. Kinetix International provides an invoice auditing process that actually begins with the pre-move survey and is completed upon the delivery and termination of all service requirements. Our team of specialists audits each carrier invoice for policy adherence, estimate accuracy, exceptions approval, risk management, tariff application and bottom-line accuracy. Our valued clients know that Kinetix is fully accountable for invoice accuracy and cost sensitivity.
International Services Portfolio
Independent Network of Agents
Kinetix International utilizes an independent network of pre-qualified international origin and destination agents regardless of van line or industry affiliation. The international agents we employ to perform export pack, load, transportation and delivery services are measured through a series of key performance indicators which are reviewed quarterly in order to maintain satisfactory service consistency. The Kinetix operation’s charter avoids business relationships built on reciprocity, which has been a traditional yet not client advantageous process for years.
Expertise in Developing Countries
Kinetix International specializes in providing world class international moving services for growth corporations, and US Government Agencies and their contractors operating in developing companies. Our institutional knowledge of the Federal Acquisition Regulations (FAR), global transportation infrastructures and country specific customs procedures positions us as one of the most unique moving providers for the international development community. Our past performance of operating in complex environments for USAID, the Peace Corps and the US Department of State provides our clients with confidence in our abilities in this unique market.
Every Kinetix International household goods move requires that we perform a pre-move survey in order to ensure that policy, move requirements and cost accuracy are defined at the onset of the process. The survey results are inspected to further ensure that the proper labor team is provided, all necessary export packing materials are available, shipment size is documented and realistic service and transit dates are committed. Competitive pricing and the post-move audit process begins with the pre-move survey.
Rapid Quote Response
Kinetix International understands that our clients’ time is valuable and should not be hindered by delayed procurement cycles. Kinetix commits to ensure that an accurate and timely quote response will be delivered within 24 hours of request. We will notify our clients should additional response time be required for larger or more complex quote requests.
International moving services are planned using a door-to-door timeline. Kinetix International assumes the responsibility as client advocate to ensure that all providers employed deliver their specialty services in the most satisfactory, complete and cost effective manner available. Kinetix oversees each phase of this process and works “directly” with all specialists in order to provide a seamless and effective move. Our expert Transportation Counselors work both individually with each provider, while coordinating the process to meet their committed timeline. Further, Kinetix negotiates each phase of the door-to-door process to deliver a competitive bottom-line.
Expert Export Wrapping
Every Kinetix International origin services crew is trained specifically for international packing, export wrapping and loading. The vast majority of our agents are also FIDI, FAIM and RIM certified. At the transferee’s residence, the origin crew will perform their tasks as the transferee observes in order to maintain confidence and satisfaction. All furniture and fragile items will be wrapped with bubble plastic or paper padding as required. Special crates and export packing materials will be constructed for fragile and oversized items.
Licensed Ocean & Freight Forwarding
Kinetix International is a TSA certified Indirect Air Carrier and FMC licensed Ocean Transportation Intermediary that negotiates and manages household goods moving services worldwide. Our team of highly trained specialists coordinates the door- to – door management of both service delivery and communications. Kinetix defines a custom transportation plan for each shipment with emphasis on transit time, cost effectiveness, risk management and shipment integrity through to completion. When handling shipments to developing countries, Kinetix maintains a contingency plan should geographic conditions dictate change. Kinetix regularly monitors the shipment from door- to – door to ensure the timely and safe arrival of the transferee’s personal effects.
Kinetix International is recognized as an industry leader in the rapid and accurate custom clearances of household goods moves worldwide, which results in our client employee’s timely return to business productivity in the host country. Our team of specialists emphasizes accurate detail in the preparation of export documentation and effective communication with government agencies worldwide. Frequent travel to host countries and meetings with local customs officials and agents provide Kinetix with an exceptional understanding each country’s customs processes.
Permanent Storage Management
Storage of personal effects is a customary requirement for international transferees. Kinetix maintains a permanent storage control program that ensures for the safety of the possessions while in storage and the integrity of the shipment upon delivery out, once the overseas assignment is complete. Kinetix has negotiated favorable storage rates with our worldwide partners, and seeks state of art facilities when assigning storage. Kinetix ensures that the assigned warehousing meets defined standards set forth by Kinetix as available.
Risk Management & Claims Resolutions
Protecting the personal possessions of the transferees we move is paramount to Kinetix. We maintain a finely tuned risk management program to ensure the maximum full replacement coverage is in place for both the transportation and storage alike.Our Transportation Counselors are well versed in assisting transferees in determining the value of their personal effects and how to complete valued inventory documents for insurance protection. In the rare occurrence that a Kinetix placed moved results in loss or damage, we provide a transferee friendly and rapid claims process in order to ensure that employee productivity is not hindered due to a lengthy settlement process. Claims occurrence ratios and settlement times are key performance indicators in awarding business to our service partners.
Internal Pre-Invoice Auditing
Cost accuracy is vital to the proper planning and management of all successful international relocation programs. Kinetix International provides an invoice auditing process that actually begins with the pre-move survey and is completed upon the delivery and termination of all service requirements. International moving is unique in that there is no universal tariff which dictates the maximum cost of all move related services. Kinetix negotiates favorable rates for all origin, transportation and destination services with pre-qualified service providers world-wide. Our team of specialists audits each service invoice for policy adherence, estimate accuracy, risk management, compliance with international rates and bottom-line accuracy. Our valued clients know that Kinetix is fully accountable for invoice accuracy and cost sensitivity.